Privacy Policy

At Ottawa Clean Pro, accessible from ottawacleanpro.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by Ottawa Clean Pro and how we use it.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Contact Information: Name, email address, phone number, and home address.
• Payment Information: Processed securely via our third-party payment processors. We do not store your full credit card details.
• Home Details: Notes regarding property access (e.g., lockbox codes), pets, and specific cleaning instructions.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our cleaning services.
• Communicate with you, including scheduling, customer service, and updates.
• Process transactions and send related information (e.g., invoices).
• Improve and personalize our website and service offerings.

Data Security

We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@ottawacleanpro.com.